INTERNSHIP POSITION DESCRIPTION
Company Name: MODERN INTERIOR DESIGN INVESTMENT CO.,LTD
Address: 1269/9A PHAM THE HIEN STREET, WARD 5, DISTRICT 8, HCMC
Company Description: Modern Design provides solutions to turn your working and/or living space into a unique personalised style in Commercial, Hospitality and Residential industry. Our mission is to positively influence the lives of all clients with whom we have the pleasure of working and leave a lasting impression on their minds and imagination. Our designs must inspire and elevate the hearts and minds of all those who lay eyes on it.
Company Website: URL https://www.moderndesign.vn/
Total number of employees: 7
Establishment date: 11/01/2023
INTERNSHIP POSITION
Position title: ACCOUNT MANAGER No. of positions: 10
Responsibilities: (please list out all tasks, and details of the intern’s supervisor/manager as details as possible for approval)?)
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as need
Required skills/ Qualifications:
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Monthly Allowance: (it is recommended to have an allowance as an incentive for the intern’s contribution): VND 500,000/month + COMMISSION ON SALE
Work from home option if required: yes
Working time/ days: 48hrs/week
INTERNATIONAL INTERNS
Does the company accept applications from International students? Yes