PhD, Business Adminstrator, Ho Chi Minh City University of Technology, 2011
Manh-Tuan Nguyen is an associate professor in service systems, decision sciences and management information systems at School of Industrial Management, HCMC University of Technology, Vietnam.
Research
Service management
Information and knowledge management in service business
Philosophy of inquiry and systems thinking
Journal articles / Conference articles
Tuan Nguyen, Customer readiness–customer participation link in e-services, Service Industries Journal (2021). https://doi.org/10.1080/02642069.2021.1946517.